Refund Policy

Last updated: August 28, 2024

At Become A Skiller, we strive to ensure that our users have a positive experience on our platform. This Refund Policy outlines the circumstances under which refunds may be issued for courses, services, or other offerings provided on our portal.

1. General Refund Conditions

  • Refunds are granted under specific conditions as outlined below. All refund requests must be submitted within the designated timeframe and are subject to review and approval by Become A Skiller.

2. Refund Eligibility
  • Courses and Training Programs:

    • If a student withdraws from a course before it begins, a full refund may be issued.

    • If a student withdraws within the first 7 days after the course start date, a partial refund (up to 50%) may be considered.

    • No refunds will be issued after 7 days from the start date of the course.

    • If the course is canceled by Become A Skiller or the trainer, a full refund will be issued to enrolled students.

  • Content and Digital Products:

    • Digital content (e.g., e-books, downloadable materials) is non-refundable once accessed or downloaded.

    • Refunds for faulty or unusable content may be issued upon verification by Become A Skiller.

  • Hiring and Employment Services:

    • Fees related to hiring and employment services (e.g., job postings, candidate shortlisting) are non-refundable once the service has been rendered.

    • Refunds may be considered only if the service was not delivered as described on our platform.

3. Refund Process

  • To request a refund, users must contact our support team at support@becomeaskiller.com and provide details such as the order number, reason for the refund request, and any other relevant information.

  • Refund requests will be reviewed and processed within 14 business days of receipt.

  • Approved refunds will be issued to the original payment method within 7-10 business days after approval.

4. Exceptions and Non-Refundable Services

  • Non-Refundable Services: Certain services, including personalized training, private tutoring, and promotional offers, are non-refundable.

  • Late Refund Requests: Refund requests submitted after the specified period will not be eligible for a refund.

  • Improper Use: Refunds will not be granted in cases of misuse, abuse, or violation of our Terms and Conditions.

5. Changes to the Refund Policy

  • Become A Skiller reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our platform.

6. Contact Information